Frequently Asked Questions

Below are answered the most frequently asked questions by customers. If you don't find your answer on this page, please feel free to contact us, and we'll reply in the shortest possible time.

What is a website script?

A website script is an integrated set of programming code, data structure and GUI (graphical user interface) elements that allows you to create a full-featured website with almost zero technical skills.

The website scripts also have an administration panel where you can manage the website settings and content.

What are the technical requirements for using the ScriptFactory's scripts?

Our scripts can run on any hosting account with PHP support and MySQL database support. To avoid any compatibility issues, we are recommending PHP 5.0 or higher and Mysql 5.0 or higher.

For your convenience, we have tested our scripts on many web hosts; - See the list of recommended web hosts

How can I order a copy of your script(s)?

Simply click the Buy Now button on the script page and pay a one-time fee for every script you wish to purchase. The payments are conducted via PayPal™ that is the most popular, fast and secure solution for online payments.

After submitting the payment, click the "return to merchant" button on the PayPal page so you get redirected to our script download page. If, by any reason, you don't get the script after payment, please contact us and we'll send you the download link in the shortest possible time.

How to install the script?

Installing our scripts is very easy for anyone. No special skills are required.

upload and unzip the files;
create a database on your hosting account;
go to http://www.YOURSITE.com/install/ and follow the instructions;
basically all you have to do is to enter some details (database details, admin username and password) and to click submit;
DONE!

If you can't manage to install the script yourself, please contact us and we'll be installing the script for you FREE of charge.

Are you offering script installation service?

Yes, we are offering script installation service. Please contact us and we'll be installing the script for you FREE of charge. Make sure to include the login details of your hosting control panel (CPanel or similar) so we can create the database and upload the files.

Are you offering money back guarantee?

Yes, we are offering 30-day money back guarantee. If, by any reason, you are not satisfied with your purchase, please contact us and we'll be refunding your full payment. Make sure to include the transaction ID in your money-back request.

Important! When asking for a payment refund, you agree to stop using our script(s) and to completely remove any copy of our script(s) from your hosting account(s) and from all of your personal storing devices.